Module 5: Course 2 End-Of-Course Project

INTRODUCTION – Course 2 End-Of-Course Project The learner will subsequently apply all of their acquired knowledge on Python within an end-course project: Select a business problem from a suitable set of choices; use the downloaded data to solve the problem. This project will enable individuals to showcase their talent and build a resume portfolio to … Read more

Module 5: Course 1 End-Of-Course Project

INTRODUCTION to Course 1 End-Of-Course Project You will end this course with a project that lets you take data skills and knowledge learned in Course 1 into a real-world workplace scenario and practice solving a business problem. Learning Objectives: Explain key findings for the audience being addressed. Draft a project plan for a data science … Read more

Week 1: Introduction to IT

Welcome to the Technical Support Fundamentals course! In this first module, you will find the following important points: Objectives: The Evolution of Computing : Understand how humans evolved from manual tallying techniques into computers for calculations of data. Binary Numbers: Discover what binary is, how it works and why we need it to communicate with … Read more

Week 1: Navigating the System

Welcome to the Operating Systems course of the IT Support Professional Certificate! In the first week, we will look into the basics of Windows and Linux operating systems. You will also be equipped with practical skills in managing files and directories in Windows graphical user interface (GUI), Windows command line interface (CLI), and Linux shell. … Read more

Week 3: Package and Software Management

The third week of this course will turn the spotlight on package and software management in the Windows and Linux environments. Installing packages and understanding management of devices and drivers, as well as the software to be administered in Windows and Linux, is extremely important for effective system administration. It will also cover various packaging … Read more

Week 5: Creating High-Fidelity Prototypes

This will allow you to create high-fidelity prototypes using Figma. There are six steps through which you can change your mockups into the entire prototype ready for user tests. Destined to be well, you will now review two key terminology concepts: gestures and motion that can perhaps elevate the user experience and make your prototypes … Read more

Module 2: Examples & Principles of the CIA Triad

INTRODUCTION – Examples & Principles of the CIA Triad Understanding the embers of the CIA Triad concerning all cybersecurity concepts and practices will include components and their relevance in protecting digital assets. Learning Objectives: Define authentication and accountability, with respect to cybersecurity Define confidentiality, integrity, and availability-the CIA Triad-in context of cybersecurity and discuss their … Read more

Module 2: Client System Administration, Endpoint Protection and Patching 

INTRODUCTION – Client System Administration, Endpoint Protection and Patching It will take time to go through this module. You will understand much in client system administration, endpoint protection, and patching. You will know what the various aspects of endpoint protection are, encompassing endpoint protection, endpoint protection and detection, and unified endpoint management (UEM). Patching is … Read more