Week 6: Operating Systems in Practice

Congratulations for making it reach the final week of your course! This module will have a very practical approach to the way you actually use operating systems in IT Support. This module will teach you about remote access and subsequently troubleshooting computers remotely. You will also learn how to use virtualization tools for managing and … Read more

Week 2: Network and Infrastructure Services

PRACTICE QUIZ: INTRO TO IT INFRASTRUCTURE SERVICES 1. Which of the following is considered a physical infrastructure service? Check all that apply. Laptop (CORRECT) Desktop (CORRECT) Rack server (CORRECT) Operating systems You got it! The physical infrastructure services imply to the hardware and machinery an establishment uses in the IT environment. It includes servers, storage devices, network equipment, … Read more

Module 3: Automate and Monitor

INTRODUCTION – Automate and Monitor Assimilating the full course, participants will have the best hands-on experience in designing business-driven intelligent dashboards. The learning will guide the learners through constructing the charts and streamlining them into unique dashboards optimized for continual data observation. Exercises will enable participants to attain more technical skills in chart creation and … Read more

Module 4: Present Business Intelligence Insights

INTRODUCTION – Present Business Intelligence Insights This entire course is aimed at equipping a learner with the requisite effectiveness skills for stakeholder presentations and strategies on sharing Business Intelligence (BI) dashboards with clients. The syllabus covers the art of ingesting complex data insights to presenting them in a most convincing way with the understanding that … Read more

Module 3: Your Career as a Data Professional

INTRODUCTION – Your Career as a Data Professional You, through a detailed study of the skills of data professionals such as data analysis and teamwork, will explore the process of data analysis and visualization. Learning Objectives Recognize the various career resources that would assist in preparation for a job search, and then compare and contrast … Read more

Module 2: The Impact of Data Science

INTRODUCTION The Impact of Data Science Now armed with more elaborate knowledge on the evolution of data science, it shall be time to ride to modern-day data workplaces and show how data professionals organize and analyze information to bring about decisions made by organizations. Learning Objectives Acknowledge and address the ethical consequences that data analyses … Read more