Here we are, heading into week two with the learning program and beginning with the internal operations of a computer. We shall view the hardware components of a computer-chapter by chapter, study the functionality of each, and understand how they work together to enable the computer run. By then, you will also gain knowledge on … Read more
During the third week of the course, we will learn about operating systems. The most prevalent operating systems today will be studied from the angle of hardware interaction. We will also learn about the startup sequence and installation of Windows, Linux, and macOS from scratch. By the end of the module, the student should be … Read more
Welcome to the Operating Systems course of the IT Support Professional Certificate! In the first week, we will look into the basics of Windows and Linux operating systems. You will also be equipped with practical skills in managing files and directories in Windows graphical user interface (GUI), Windows command line interface (CLI), and Linux shell. … Read more
The third week of this course will turn the spotlight on package and software management in the Windows and Linux environments. Installing packages and understanding management of devices and drivers, as well as the software to be administered in Windows and Linux, is extremely important for effective system administration. It will also cover various packaging … Read more
You will study software in the fifth week of the course, including the concepts of what it is and the various types that IT Support Specialists might deal with. You’ll also learn how to manage software while looking at the old concept of “abstraction.” By the end of this module, you’ll be able to install, … Read more
In the following week of your training, you will learn how to set up users and permissions on both Windows and Linux operating systems. As an IT Support Specialist, you would learn how to grant appropriate permissions to users and groups. By the end of the module, you will have the means to use the … Read more
For your fourth week in your course, you’ll be learning the basics of how filesystems actually – work, both in a Windows operating system and in a Linux one. You will be looking into the various filesystem types, making you understand their difference as to why it is different for each operating system. The course … Read more
During this fifth week of the IT specialisation, we shall be dabbling into the processes of management. This has been recognized as a core competency for IT Support Specialists, both regarding the ability to read and interpret process statuses from Windows and Linux. We will see how processes are started and stopped, as well as … Read more
Congratulations for making it reach the final week of your course! This module will have a very practical approach to the way you actually use operating systems in IT Support. This module will teach you about remote access and subsequently troubleshooting computers remotely. You will also learn how to use virtualization tools for managing and … Read more
PRACTICE QUIZ: INTRO TO IT INFRASTRUCTURE SERVICES 1. Which of the following is considered a physical infrastructure service? Check all that apply. Laptop (CORRECT) Desktop (CORRECT) Rack server (CORRECT) Operating systems You got it! The physical infrastructure services imply to the hardware and machinery an establishment uses in the IT environment. It includes servers, storage devices, network equipment, … Read more