Week 5: Defense in Depth Our emphasis this week will be on concrete and details concerning practical input that would enhance security defenses for a system and application. At the end of the topic, you should be able to implement system and application hardening techniques and develop the operating system security policies required for those … Read more
Week 4: Security Your Networks This week, we will be looking at secure network architecture. We will look at how security could be implemented within a network environment and the best practices to secure the company’s network. We will examine the risks that a wireless network poses and how to mitigate those risks. Also, we … Read more
Week 3: AAA Security (Not Roadside Assistance) During this week of the course, we will focus on the essentials of the three A’s in cybersecurity that every tech role should embrace: authentication, authorization, and accounting. They are the very bases for enabling system access and data therein in any organization. At the end of this … Read more
Week 4: Directory Services In week four of this course, we dive into directory services, exploring how two of the most popularly used directory services, Active Directory and OpenLDAP, works in practice. Here we touch central management and its values to a SysAdmin in reaching out to and supporting various components of an IT infrastructure. … Read more
Week 1: What is System Administration The System Administration course in the IT Support Professional Certificate is officially opened! The first week will cover the basics of system administration, covering key aspects such as organizational policy, IT infrastructure services, provisioning of users and hardware, routine maintenance, troubleshooting, and issues management. By this module, you would … Read more
Week 3: Network and Infrastructure Services Between the lessons that touch upon software delivery and service platforms during the week three offerings of this course, you’ll learn how to correctly define software and platform services and manage them. Understand the necessary configurations for email, security-related services, and file and print platform services. Learn about and … Read more
Week 2: Pelcgbybtl (Cryptology) During the second week of this course, we purse excellent cryptology features. You will learn about several encryption methods mainly on how they work and how they change with time. We will cover symmetric and asymmetric encryption, hashing methods, and most of the common cryptographic algorithms. At the end of this … Read more
Week 6: Troubleshooting Final Week in the Course Congratulations! You’ve made it through and have come to this last module that will focus on the all-important troubleshooting and customer support. We’ll take a look at real-world examples of problems typically experienced in Help Desk or Desktop Support positions. You will understand that empathy is one … Read more
During the fourth week of this subject, we will delve into the basics of computer networking, as well as its historical and operational perspectives of the Internet. We’ll also touch upon Internet privacy, security, and limitations, not forgetting sharing in the thoughtful speculation of what may lie ahead of the Internet. At the end of … Read more
Welcome to the Technical Support Fundamentals course! In this first module, you will find the following important points: Objectives: The Evolution of Computing : Understand how humans evolved from manual tallying techniques into computers for calculations of data. Binary Numbers: Discover what binary is, how it works and why we need it to communicate with … Read more